Terms & Conditions




Your order will be subject to the following terms:

  • Plumbing, Gas and Electrical work is not included unless stated above
  • This quotation has been based on details/dimensions/drawings or photos supplied at the quotation stage and our interpretation of these details. Please check through the details listed above to ensure they are correct
  • Following a template or site visit, if material quantities or specification changes are noticed then the above price can be subject to adjustment up or down
  • Unless otherwise stated in the above description the material surface finish is a Polished Finish (Exception – Dekton)
  • Unless otherwise specified jointing will be at our discretion to suit material and practical handling
  • Natural Stone - Granite, Marble, Quartzite and other natural stones can have variation in colour, grain pattern and visual density, with the polished surface subject to certain imperfections. This is not a fault with the material
  • Certain Granites, Natural Stones can be subject to huge variation in colour, grain pattern and visual density
  • Certain Granites, Natural Stones may have veining below the polished surface, these may be visible, some of the more open structure stones can be more prone to natural fault lines that may be visible in the material. This is a natural trait of the material and not a material fault.
  • Marble is NOT recommended for kitchen worktops, it is a soft material that will mark, stain and scratch very easily and discolour over time
  • Manmade Quartz can vary in colour and veining depending on the product and the manufacturing batch, the polished surface can also be subject to minor imperfections. This is not a fault with the material
  • Any material sample viewed or supplied is only a guide and may not be an exact colour or pattern match to the worktop material subsequently supplied, due to manufacturing production batching
  • When ordering any Natural Stone or quartz we recommend a visit to the factory to view your chosen slab.  A photo can be supplied on request for your written approval
  • We cannot guarantee material pattern/veining match across worktop joints, upstands or splashbacks
  • Safe, secure access and egress to the fitting site is to be provided within a few metres of your entrance door, including parking permits (loading/unloading permits in restricted areas)
  • The secure and safe access will be assessed during the initial template appointment and you will be advised of any changes or additional costs to the above stated scope of supply. Manual handling is a factor when unloading and installing heavy stone materials
  • In any event Granite Earth is not liable for any follow-on trades people/work costs that you may have arranged or incur/ed
  • This quotation is valid for 30 days from date shown



  • Please ensure there is an authorised person/decision maker on site for the duration of our visit to answer any questions our templater may have
  • Sinks, Taps and Hobs must be available on site at the time of template if not being supplied by Granite Earth, the dimensions of these are required
  • The kitchen base units must be installed, fixed and level, clear of mess and any old worktops, sinks etc. removed, unless otherwise agreed, or we are taking off the old worktops
  • If base units for CURVED DOORS are fitted then these doors MUST BE FITTED at the time of template
  • All walls must be in their final state, NOT to be altered in any way between template and installation
  • Butler/Belfast sinks must be in position at time of template (even if not plumbed)
  • If we have to make additional site visits due to client specification changes or non-fulfilment of client obligations in regard to template or installation preparation then these visits may incur extra cost to the above quoted price
  • If you have chosen to have your hob recessed, your hob will be required to be taken away at the time of template, it will be returned at time of fitting
  • If it is felt extra structural support is needed for your new worktops in certain areas you will be informed on, or following the template visit


Worktop Removal/Replacements:

(which will be stated in the above scope of supply if included)

If we are taking off old tops with sinks, hot and cold water feed pipes MUST have local isolation valves fitted, to facilitate easy disconnection of the existing tap/s

Under NO circumstances will fitters disconnect or reconnect a gas hob, even if a tap is fitted in the gas line.  It is customers responsibility to ensure this is done by a qualified gas fitter prior to our arrival on site for works

Although we will take every care, No responsibility can be taken for the possibility of broken tiles when removing old worktops or wall tiles due to old grout or silicon.  We are not liable for making good walls where old tiles remain

Although we will take every care, No responsibility can be taken for the possibility of broken sinks or hobs if we are removing these from old worktops, nor can we be held responsible for any cracks or chips in the surface of these items

We are not liable for replacements in this instance

All removal work is undertaken at customers risk



10% Payment with order, prior to template

90% Payment required following template

Goods remain the property of Granite Earth until payment is received in full

If you are ordering materials that are classed as “Special Order”, these can be subject to a longer delivery time (possibly 4-6 weeks), your material will not be ordered until 50% payment has been received

If you accept this quotation, time slots are given for template and fitting times THE DAY BEFORE ONLY.................